TRM approved/Products available on ECAT,

Contract # SPE2D1-21-D-0002,

Held by Fidelis Sustainability, our partner company,

SVDOD

24/7 Customer Support
Contact (856) 242-1582

FAQs

Are the sensors wireless or wired?
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Is the system scalable?
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Customizable reports, logs, or views?
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Does the system have an audit trail?
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Where can I view my data?
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What types of notifications can be set up to alarm users?
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Is there role-based security?
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If we have new staff who don’t know how to use the system, can we get training?
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We already have a monitoring system in place, do you perform calibration services?
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Do you offer cellular data?
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Do you offer technical support?
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Our facility is in a remote location, are you able to come to our facility?
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Is your software FDA 21 CFR part 11 compliant?
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We are building new clean rooms; can you monitor differential pressure?
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Can you perform temperature mappings or validations?
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What is a typical response time for a service call?
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What industries do you service?
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Do you offer warranties?
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Can your system monitor multiple departments or multiple facilities?
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Can we monitor facilities globally?
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Are you VFC (vaccine for children) Compliant?
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What can be monitored by a CMS that is currently monitored manually by my staff?
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Can I only see the equipment that I am responsible for?
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What is the annual year-over-year costs associated with a system?
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Can a monitoring system integrate with other systems?
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What regulatory requirements can a system help me meet?
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What is expected life span of hardware?
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Do I have to pay for upgrades?
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Can items be monitored for temperature/humidity during transport to other locations?
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Can I monitor multiple facilities on one system?
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What types of calibrations can be done?
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How soon can you realize ROI?
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