Is the system scalable?
Yes, the system can handle an unlimited number of users and sensors on the system across multiple facilities.
Customizable reports, logs, or views?
Yes, the system offers various reporting features within the software allowing users to customize reports, view data graphically or numerically or on a floor plan.
Does the system have an audit trail?
Yes, the audit log tracks all actions taken within the system.
Is there role-based security?
Yes, SafePoint’s system offers multiple levels of user roles and security which can be set by administrators.
If we have new staff who don’t know how to use the system, can we get training?
Yes, Safepoint Scientific is happy to provide additional trainings for new users as needed.
Do you offer cellular data?
Yes, Safepoint Scientific can offer cellular full time or as a backup to rF or wi-fi.
Our facility is in a remote location, are you able to come to our facility?
Safepoint Scientific can travel to anywhere within the United States and Canada.
We are building new clean rooms; can you monitor differential pressure?
Yes, Safepoint Scientific can monitor pressure differential and integrate it into our systems.
Can you perform temperature mappings or validations?
Yes, Safepoint Scientific is a full-service monitoring company and can provide mappings, qualifications, and calibrations across many applications.
What industries do you service?
Safepoint Scientific works with Hospital, pharmaceutical, blood banks, laboratories, biotech, research, life science and governmental facilities nationwide.
Can your system monitor multiple departments or multiple facilities?
Yes, our software is designed to grow at the customers discretion and is completely scalable.
Can we monitor facilities globally?
Yes, Our CM system is designed to work throughout Europe, Asia, central America, etc.
Are you VFC (vaccine for children) Compliant?
Yes.
What can be monitored by a CMS that is currently monitored manually by my staff?
SafePoint automated solution can monitor fridges, freezers, humidity, cryo items, blood/kitchen coolers, differential pressure in clean rooms/compounding areas, motion on platelet agitators, incubator temp/humidity/CO2, O2 levels, door open closed, water leaks, 0-10V, 0-20mA outputs, particle counters.
Can I only see the equipment that I am responsible for?
SafePoint monitoring systems are user programmable and can be setup so that each user has a different role and associated equipment they are responsible for. This help to simplify and enhance the user experience with our systems by allowing view, alert notification, and reporting for only the units they have responsibility for.
Can a monitoring system integrate with other systems?
Ours can!!
What regulatory requirements can a system help me meet?
21CFR-Part11, FDA, USDA, AABB, Joint Commission, CDC, Vaccines for Children, and many more.
What is expected life span of hardware?
If you take care of your SafePoint Temperature Monitoring system and have annual PM and calibration service performed on the system, the components should last 10 plus years or longer.
Do I have to pay for upgrades?
Cloud and local upgrades are included with your yearly cloud and support renewal fees at no additional cost. However, for local hosting if you choose not to purchase annual support a charge may apply.
Can items be monitored for temperature/humidity during transport to other locations?
SafePoint Scientific’s temperature monitoring system has transportation capability along with GEO tracking. You can monitor temperatures from anywhere ins the world.
What types of calibrations can be done?
SafePoint Scientific offers both NIST and ISO17025 calibration services that can be performed on-site or in our ISO17025 calibration laboratories.
How soon can you realize ROI?
ROI is dependent upon size of system and previous methods of monitoring that the system is being installed to replace. Typically, it is a 3-to-5-year time frame, however.
